Privacy policy.

YOUR PERSONAL INFORMATION

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address
    Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Squarespace also collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.


EMAILS

Email marketing:

If you have signed up for the Emily Van Hoff email newsletter, we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with ConvertKit, our email marketing provider, so they can send these emails on our behalf (https://convertkit.com/privacy).


Order and account emails:

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.


CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via the contact form on this website.


DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use. 


SQUARESPACE

Our online shop is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Squarespace’s data storage, databases and the general Squarespace application.

For more insight, you may also want to read the Squarespace Terms of Service here or Privacy Statement here:

http://www.squarespace.com/terms-of-service/

http://www.squarespace.com/privacy/


THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

We use Stripe.com as our payment gateway, please refer to their privacy policy here: https://stripe.com/gb/privacy

Links: When you click on links on our shop, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECURITY

We store all user information in secure databases protected via a variety of industry-standard access controls. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.

COOKIES

This shop is built using Squarespace.com and Stripe.com, for more information on cookies that may be stored on your computer, please refer to their privacy policies:

http://www.squarespace.com/privacy/

https://stripe.com/gb/privacy

CHANGES


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


QUESTIONS AND CONTACT INFORMATION

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via the contact form on this website